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SocratesLogic offers a wide range of support and service plans for its customers. All are modular and straightforward.

SocratesLogic offers a wide range of support and service plans for its customers. All are modular and straightforward:

Support Offerings

  • On-site Support
  • Remote 24x7 Telephone Support
  • Extended Software Warranty Services
  • Software Maintenance Service
  • Software Upgrade Services

Professional Services

  • Survey and Auditing- As an integral part of each implementation, a survey is performed; yielding the required empirical insights per project. By doing so, our offerings┤ portfolio may be customized per case: What applications to deploy; what modules to implement; What Services to provide; Etc.
  • Implementation & Project Management- As a Software Suite, the Insight may support different applications and utilizations, thus challenged by different groups and requirements. Our Implementation & Project Management services complies to the challenge by Project Management leadership and Change Management practices.
  • Consultancy- We offer Knowledge Transfer and Education by means of consultancy sessions and training workshops; aimed at granting our customers with the knowledge and capabilities to deal with implementation demands.
  • Content Development- As Subject Matter Experts, we provide Content Development services: Both as an implementation module and as a stand-alone service offering.

Training

  • On-Site Training
  • Web-Based Training (eLearning)
  • Blended

 

 
 
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